Privacy Policy
ViGe Foods LLC, doing business as Casa Olmo ("Casa Olmo," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect through casaolmotx.com (the "Site"), how we use it, and the choices you have. We aim to follow generally accepted privacy practices, including principles reflected in the Texas Data Privacy and Security Act.
1. Information We Collect
- Information you provide. When you request a quote or contact us, we collect the details you submit: name, company, email address, phone number, event date, guest count, event type, and any message you include.
- Automatically collected information. Like most websites, basic technical data (such as IP address, browser type, and pages visited) may be processed by our hosting and security provider to deliver and protect the Site.
2. How We Use Your Information
- To respond to your quote requests and inquiries;
- To prepare, confirm, deliver, and invoice catering orders;
- To communicate with you about your orders and our services;
- To operate, secure, and improve the Site.
We do not sell your personal information, and we do not use it for third-party advertising.
3. Service Providers We Use
We share information only with service providers that help us run the Site and our business, and only as needed:
- Cloudflare — website hosting, security, and delivery;
- Web3Forms — transmits your quote-form submission to our email inbox;
- Google Fonts — loads the typefaces used on the Site, which may involve your browser requesting files from Google's servers;
- Our email provider, to receive and respond to your messages.
These providers process information on our behalf under their own privacy and security commitments.
4. Cookies
The Site does not use advertising or analytics cookies. Our hosting provider may set strictly necessary cookies for security and performance purposes.
5. Data Retention
We keep quote requests and order communications for as long as needed to serve you, meet our legal and tax obligations, and maintain business records, after which they are deleted or anonymized.
6. Your Choices and Rights
You may contact us at any time to request access to, correction of, or deletion of the personal information you have provided to us, or to opt out of further communications. Depending on where you live, you may have additional rights under applicable privacy laws, including Texas law. To exercise any of these, email us at info@casaolmotx.com — we will respond within a reasonable time and will not discriminate against you for making a request.
7. Children's Privacy
The Site is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children.
8. Data Security
We use reasonable administrative and technical safeguards — including HTTPS encryption on the Site — to protect your information. No method of transmission or storage is 100% secure, but we work with reputable providers and limit the information we collect to what we need.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date above reflects the latest revision, and material changes will be posted on this page.
10. Contact Us
Privacy questions or requests: info@casaolmotx.com · (512) 608-7072 · Casa Olmo (ViGe Foods LLC), Austin, TX.